BA in Economic & MBA in International Business Management
Experience: 15 years
About me
Cross Cultural Training Islamic Region & Arab World / Gulf Region / North Africa:
Egypt, KSA, UAE
Introduction: Self Introduction, Expectations and Objectives
- Intercultural Competence: What is IC und who needs IC?
- The Region: Society, History, Religion, Culture, Politics, Economy
- The Islamic World / Arabs and the West / Germany: Cultural Differences, Stereotypes and Misinterpretations
- Society Structures and Cultural Customs
- Cultural Dimensions: Standards , Attitudes and Values:
o Does and Don`ts: Meetings and Greetings, Arabic Coffee and Tea, Hospitality, Dress Code, Patience, Gestures, Topics to Avoid, Right and Left, Photography, Driving,
- Business Environment , Management Style and Business Etiquette
o Business Briefing: Key Trends and Developments, Opportunities and Options, Bureaucracy, Support Services, Agents and Business Partners.
o Management and Business Culture: Business is Personal, Decision Making, Relationship Management, Networking, Profit and Interest, Preserving Countenance at the Workplace, Setting Priorities, Status and Seniority, Reluctance to Say no.
o Preparing for Business Action
o Planning a Business Visit and Entertaining of Guests
o Marketing and Promotion: Obtaining Market Information
o Communication Styles:
Face to Face Business
Business Meetings: Reconfirmation, Presenting Yourself, Delays, Preliminaries, Distractions, Unproductive Meeting, Realistic Meeting Goals, Follow up, After the Meeting
Presentations: Large Presentations, Equipment Selection, One-to-One Presentations, Content and Format, Presentation Style
Committees: Chairman and Attendance, Agendas and Free Discussion, Build Consensus, Avoid Votes, Minutes & Follow up.
Negotiations: Bargaining Tradition, More Haste Less Speed, the Negotiating Team, Scenarios, Displays of Anger, Pauses and Silences, Second Options, Concluding the Deal
- Other topics
o Women in Business
o Team Working
o Motivation
o Learning and Training
o Advertising / Public Relations
o Staffing and Expatriate Issues
o Selection of Personnel
o Quality and Productivity
o Selling and Buying Behavior
o Service Styles
o Complaints Management
- Transfer Exercises and Case Studies to Different Topics
- Expatriate Daily (Business) Life in the Region: Introduction, Attractions, Culture Shock, Preparations, Contract Terms and Conditions, Working Life, Family Matters, Leisure and Recreation
- Practical Solutions and Individual Matters in
o Egypt
o Kingdom of Saudi-Arabia
o United Arab Emirates
- Country Profiles: Facts and Figures
o Egypt
o Kingdom of Saudi-Arabia
o United Arab Emirates
- Arabic Language Course
o Numbers and Alphabet, Expressions and Sentences
- Internet Links and Literature
- Final Conclusions
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Arabic for all levels – Arabia and Middle East Business Culture Training
Business Arabic & Arab Business Culture Coaching
Private Lessons + Group Courses + Corporate Group Instruction
Writing + Reading + Conversation
Beginners – Intermediate – Advanced
Class size & one-to-one
Learn Arabic
Experience Arabia
Work successfully with Arabs
Arabic native (BA Business Adminstration – MBA in International Management Consulting) experienced lecturer (a.o. at the JWG University, Frankfurt) offers in Frankfurt / Main and Germanywide as well as in the Middle East (Egypt & Cairo : UAE & Dubai) Arabic language lessons ( colloquial, media, business and Khaliji / Egyptian Arabic) for all levels.
Further we provide courses on Arabic culture, politics and doing business in the Middle East / Arab countries as well as Intercultural training for Arab countries and Islamic Region.
