zouzakori
zouzakori
FREE
5 MIN
LESSON

Learn English

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18.00 USD /single lesson (60 min.)
Languages / English / American ...

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General information

nick zouzakori
country Honduras
languages English, Spanish
contact

Education

  ;

Education

Elementary Education

San Alejo American School, Episcopal and Herman Gmeinner, Tela  (English Schools)

Bachelor Technician in Computers

Bachelor in Science and Letters

    ; Instituto Triunfo de la Cruz, Tela

 

Exper ienced Computer Educator

Designed and conducted student workshops for training in word processing and spreadsheet software. Instructed corporate personnel in use of word processing, desktop publishing, and drafting programs for conversion from manual typesetting and drafting to computer assisted methods.

 

Ex perience as Elementary Teacher

Have worked with 3rd, 4th, 5th, and 6th Grade .Conducted classes using innovating techniques for older children. Like to give an enjoyable environment decorating the walls with modern drawings according to kids but never getting out of the educational side. Children adapt to my environment easily

 

ü Allied Global (Call Center) (SUPERVISOR for Tracfone, Safelink, and Net10 Wireless) English & Spanish Calls.   Started December 2011 and left on AUGUST

•Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.

•Utilizes computer/on-line guidelines in responding to customer inquiries.

•Infor ms customers about services available and assesses customer needs.

•Handles customer problems related to product function or the replacement of defective parts.

•Completes , processes, and maintains applicable paperwork and records.

•Gathers information, researches/resolves inquiries and logs customer calls.

•Strives to resolve customer issues on the first call without having to transfer callers.

•Attend escalation procedures as needed.

ü Ho nduras - StarTek, Inc. (CSR) Started September 2013 to present

Responds to customer inquiries regarding service, billing, equipment, features, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail.

•Utilizes computer/on-line guidelines in responding to customer inquiries.

•Infor ms customers about services available and assesses customer needs.

•Handles customer problems related to product function or the replacement of defective parts.

•Completes , processes, and maintains applicable paperwork and records.

•Gathers information, researches/resolves inquiries and logs customer calls.

•Strives to resolve customer issues on the first call without having to transfer callers.

•Follows escalation procedures as needed.

Experience: 7 years

About me

Eager to bring elementary and high school students into the twenty-first century using a unique combination of education experience coupled within 7 years of teaching and using new ways to achieve better comprehension for students.

Organized, creative, enthusiastic and dedicated to the profession of teaching. I find teaching students very rewarding. Reputation for a great sense of humor, dependability, and values and expertise reflected through age-appropriate activities and communication with parents. Recognized for demonstrating the highest respect and professionalism for other staff members, and showing enthusiasm for student development.

 

  • Experienced in the use of educational software  such as:

8 Microsoft Office 2013

8 System installations and debugging such as printers etc.

8 Microsoft Windows® Xp versions and Vista versions

8 WordPerfect (any version)

8 Corel Draw (any version)

8 Microsoft Works (any version)

8 FX Home Photo Key Pro

8 Adobe Photo Shop any version

8 AA logo 2013

8 Cool Edit any version

8 Ulead Photo Express

8 Macromedia Dreamweaver

8 Computer Installation of any of the above software.

8 Installation of Hardware.

8 Internet Explorer, Mozilla or other  usage such as:

: Email

: Downloading

: Webpage’s Design online  and offline

: Uploading

: Other issues according to the user.

: Marketing with (ecommerce).

: Information search

Other  areas:

Basic Theater Workshop in:

— Acting

— Script Writing

— Theater Directing

— Singing