Online Call Center Training for Inbound & Outbound Centers
Topics/Subjects to learn:
- Communic ation Skills - Grammar, Language skills, Motivation, Positvity
- Best Practices of Customer Service Representative
- Best Practices of Telemarketer (Telesales Magic)
- Auto Dial System Familiarization
- Hand ling of objections for Outbound
- Effective Sales Closing
For Other Topics you would like to learn and not listed, you can leave a message for a suggestion and i will get back to you in 3 days to confirm if I have that in my list.
whatsapp #: +65 93885644
viber #: +65 90356847
"Continuous Learning & Development is a Plus"
Experience: 15 years
Masscommmunication Graduate; 15 Years in Call Center Environment both Inbound and Outbound Exposure; 10 years of Team Management Expertise.
"Fresh Graduates, Young & Business Professional out there who are looking for an alternative and who would like to join an exciting and yet productive call center industry or Business Processing Outsourcing. Here's your chance to be familiar on how Call Center Works for you and how effective you can be in providing the convenience for consumers.
Take the initiative to discover the do's and don't in a call center & best Practices. How can you be a good, better and best Customer Service Executive or a Top Sales Agent too."