Hotel and Tourism Management
|languages||English, German, Italian, Swedish|
Diploma in Hotel and Tourism Management, César Ritz Colleges, Lucerne, CH, 1998
Social Media Marketing, Northwestern University on Coursera, 2016
Hotel Management Certificate, ESSEC Business School, 2017
Experience: 20 years
I have 20 plus years of experience in the Hotel and Tourism industry. I teach young professionals on the verge of entering the industry to boost their confidence be it to handle difficult guests or how to use Online Travel Agencies, booking engines or reservation systems.