Listening Skills for Better Marketing
B.A. Communication Studies, Michgan State University
M.A. Communication Studes, University of Michigan
Experience: 35 years
Listening is the least taught skill in business communication. Only 2% of the adult population has ever had any training in listening. Learn the difference between empathic listening and critical listening and when to apply them. Discover listening tips than can help or hurt this most critical skill. Understand that good listening skills benefit you in all your communications. Become an engaging listener by learning to understand the difference between “hearing” and really “listening” to someone and why it matters.